06-11-2020 04:23 AM
Is PCCE 12.5.1 compatible with CUCM 11.5.1SU8?
We are planning an upgrade and want to confirm if we have to upgrade everything or if we can focus only on contact center.
The compatibility matrix says "CUCM, releases 11.5, 12.0, and 12.5 are supported with Unified CCE, Packaged CCE and HCS-CC, Release 12.5". Can I get a confirmation.
Any help?
06-11-2020 05:02 AM
06-11-2020 05:36 AM
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