About paulonwude

paulonwude · 09-05-2023

Hi all, i have a situation where the webex app sends a Cancel in the SIP message before the call to the PSTn completes. Any ideas why this is happening. Sep 5 07:36:50.087: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Received: INVITE sip:+xxx;trans...

paulonwude · 05-08-2021

Hi, We have implemented Courtesy Call Back and it sends the call to the CallBackEngine on the VXML application and in there on Intercept Caller Hang Up I get and error. However, there is no extra logging to see what the error might be. I literally ...

paulonwude · 06-11-2020

Is PCCE 12.5.1 compatible with CUCM 11.5.1SU8? We are planning an upgrade and want to confirm if we have to upgrade everything or if we can focus only on contact center. The compatibility matrix says "CUCM, releases 11.5, 12.0, and 12.5 are supporte...

paulonwude · 02-13-2020

Hi, Can I setup the Room Kit Pro with a Quad camera and a P60 Camera at the same time? Plus what will the user experience at the far end be like? --Paul

paulonwude · 01-27-2019

I cannot setup the VPN connection for the sandbox I have ended the reservation and restarted it, no luck. It simply refuses to connect. Any help? Your Lab's private VPN connection information:Lab Network Address: devnetsandbox-emea-gwy.cisco...

paulonwude · 03-18-2024

Did you manage to fix this issue?

paulonwude · 09-12-2023

Many thanks for responding. What does you setuo look like? Do you have a LGW for you Webex Calling users? Is the LGW also connected to a UCM? Yes LGW is setup. I connected it to UCM to test calling using the same ITSP and the call is successful In yo...

paulonwude · 09-08-2023

I set up a phone on CUCM to route calls to the same CUBE without changing the CUBE configuration and the calls completed successfully but when i make the same call using Webex, the call fails. Can anyone help? --Paul

paulonwude · 12-21-2022

Using Webex makes meetings easy and convenient. Webex incorporates all the imaginable tools required to have a productive meeting.

paulonwude · 05-24-2021

Upgrading to IOS Version 16.11.1a fixed the issue with the callback.

Member Since	‎03-23-2008 08:33 AM
Date Last Visited	‎03-20-2024 12:30 AM
Posts	62
Total Helpful Votes Received	40

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Cancel from eun10.bcld.webex.com

Courtesy Call Back doesn't hang call up

PCCE Upgrade to 12.5.1

Webex Roomkit Pro with Quad Camera and P60 Camera

Cannot setup Devnet VPN

Re: PCCE 11.6 - Error occurred "The Router is not available. Try

Re: Cancel from eun10.bcld.webex.com

Re: Cancel from eun10.bcld.webex.com

Re: Introducing Webex's Hybrid Work Outcomes!

Re: Courtesy Call Back doesn't hang call up