Problem for create Call Control Group

[renatobandeirapereira1]

Hello,

I have a problem, when I try create Call Control Group, I get the error ( Object Error ) I send attached.

UCCX 8.5

CUCM 8.6

[Chris Deren]

Is the AXL username defined configured properly? Is the password set not to expire? Are you getting the error after you assign all parameters and click Save, or when you go to the page?

MIVR logs would tell you what the issue might be.

[renatobandeirapereira1]

Hello Chris,

I installed the server yesterday, I changed AXL user but don't it worked.

As I caught the log?

[mislam2]

rebooted CUCM and the UCCX servers to resolve this issue

[renatobandeirapereira1]

Hello,

I restarted the two servers but the problem continues.

[nalonsopresidio]

Try a jtapi sync first then try again.

[renatobandeirapereira1]

Hello Nalonsopresidio,

I tried, but the problem continues. 

[nalonsopresidio]

Just noticed the disparity in versions, last I saw this error was a compatibility issue between cucm and uccx. Go to the link below and check the exact versioning of both CUCM and UCCX and ensure they are compatible.

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_8.5%28x%29_and_Service_Releases