03-26-2012 02:26 AM - edited 03-14-2019 09:36 AM
Dears,
I am doing a fresh installation of CRS 5.0.2SR01_Build053 on MCS 7816 server. I used Cisco OS media for the OS installation and I have 2003.1.5aSR8.
Once I start the installation, it gives me the attached error.
Any body faced this issue ? and what is the solution ?
Many Thanks
Haytham
03-26-2012 02:54 AM
Haytham,
Is your 7816 server model among the ones in list below ?
MCS-7816-I3-CCX1
MCS-7816-I4-CCX1
MCS-7816-H3-CCX1
GP.
03-26-2012 03:05 AM
Yeah it is MCS-7816-H3-CCX1
03-26-2012 03:13 AM
Could you post the CRS & OS versions as displayed on the Installation media ( DVDs ) you have ? Are they the same as you mentioned initially ?
GP.
03-26-2012 03:19 AM
Yes exactly. The same i mentioned initially.
03-26-2012 03:55 AM
Hi Haytham,
Please access the below path on the CRS box,
C:\Program Files\wfavvid\ClusterData and open the Profile.ini file and see what are the contents of it.
If it is a First Node UCCX than it has the contents like below (for an example),
-------------------------------------------------
#Tue Jan 31 11:36:48 IST 2012
clusterProfile=default
port=1099
ipAddress=10.78.94.101
latestUpdateTimeStamp=1299145633489
Completed=true
--------------------------------------------
You can try changing the ip address by your CRS ip and try once again.
Hope it helps.
Anand
Please rate helpful posts..
03-27-2012 12:12 AM
Thanks guys but I got it. I have to install CRS from the bootable DVD. I tried to install exe file i downloaded from cisco.com. Not it is installing. Thank you. :)
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide