11-15-2010 03:12 PM - edited 03-14-2019 06:54 AM
Hi all !! Hope everyone is well !!!
I've got a duplexed UCCE 7.5.8 environment with duplex Roggers, duplex PGs, duplex HDS/AW and duplex IPIVRs. Everything is working as planned when side A is offline except for Webview on HDS2, for some reason when I try to access Webview on HDS2 I am getting a "page can not be found" error. I've checked all related services and all is good.
Anyone has any ideas what might be the cause of this issue ? I appreciate any inputs/suggestions !!!!
Thanks so much in advance !!!
D.
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11-15-2010 03:23 PM
The WebView DB (wv) is not fault tolerant. And WebView is configured with just one.
You have it installed somewhere - probably your side A HDS. What I normally do is regularly back it up and restore it on HDS B.
Then if I ever lost side A, I could run ICMSetup on WebView and tell it where the WV DB lives. Or fiddle the registry.
Regards,
Geoff
11-15-2010 03:23 PM
The WebView DB (wv) is not fault tolerant. And WebView is configured with just one.
You have it installed somewhere - probably your side A HDS. What I normally do is regularly back it up and restore it on HDS B.
Then if I ever lost side A, I could run ICMSetup on WebView and tell it where the WV DB lives. Or fiddle the registry.
Regards,
Geoff
11-15-2010 03:32 PM
Hi Geoff !! Thanks in advance for helping out !!!
I have Webview installed on both (HDS1 and HDS2). I have no issue accessing Webview on HDS1. You think if I take a copy of the WV database on HDS1 and restore it on HDS2, that should fix the issue ?
Thanks again Geoff !!!
D.
11-15-2010 06:30 PM
Has WV every worked on HDS2? If not, you might want to go through reinstallation of the 3rd party tools.
david
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