Showing results for 
Search instead for 
Did you mean: 

Re-Run integration wizard on CIM for UCCE/PCCE

muhammad ahmad

HI Everyone

I am here to inform that CIM a.k.a EIM WIM integration wizard can be re-run by following the steps described below.

  1. On CIM create a new department
  2. On ICM, delete all the configurations and configure it from scratch i.e 
    • Application instance
    • Application path 
    • Media class
    • Media Routing Domain
    • Skill Group
    • Dialed Number
    • Call Type
    • Labels
    • ECC Variables
    • Network VRU

I faced an in issue in PCCE where the configuration on ICM was not ok and i was trying to re-run the setup. While running the setup, if we select the same department that was configured previously, it gives message that "wizard cannot be run on the same department" which was resolved after adding a new department on CIM. 



Chintan Gajjar

Apparently you can also edit the config done by integration wizard.


Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: