cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
977
Views
5
Helpful
5
Replies
Highlighted
Beginner

Singalling protocol between CCM,IVR & ICM

Hi All,

Please can someone help me in letting me know the signalling protocol running between all the components:

1, CCM to IVR.

2, IVR to ICM.

3, CCM to ICM.

Thanks all for your help in advance.

5 REPLIES 5
Highlighted
Advocate

Please can someone help me in letting me know the signalling protocol running between all the components:

1, CCM to IVR.

2, IVR to ICM.

3, CCM to ICM.

1. not relevant for UCCE. Consider them as discrete peripherals.

2. GED-125

3. JTAPI

Regards,

Geoff

Highlighted

While I agree the CCM > IVR communication is not relevant to UCCE as a product on it's own I must say that for those running a UCCE with IP-IVR, knowledge of the communication layer between the two is important to understand.

CCM <--> IVR (JTAPI)

.

Highlighted

Full marks, Mr Sweeney. My flippancy was unwarranted.

Regards,

Geoff

Highlighted
Beginner

Is it possible to provide the full form of GED125 and some detailed docs?

Thanks!

Highlighted

It is Geotel Engineering Document 125. Check the link http://developer.cisco.com/web/ged-125/home

Content for Community-Ad