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Singalling protocol between CCM,IVR & ICM

bhupendrab
Level 1
Level 1

Hi All,

Please can someone help me in letting me know the signalling protocol running between all the components:

1, CCM to IVR.

2, IVR to ICM.

3, CCM to ICM.

Thanks all for your help in advance.

5 Replies 5

geoff
Level 10
Level 10

Please can someone help me in letting me know the signalling protocol running between all the components:

1, CCM to IVR.

2, IVR to ICM.

3, CCM to ICM.

1. not relevant for UCCE. Consider them as discrete peripherals.

2. GED-125

3. JTAPI

Regards,

Geoff

While I agree the CCM > IVR communication is not relevant to UCCE as a product on it's own I must say that for those running a UCCE with IP-IVR, knowledge of the communication layer between the two is important to understand.

CCM <--> IVR (JTAPI)

.

Full marks, Mr Sweeney. My flippancy was unwarranted.

Regards,

Geoff

epantas
Level 1
Level 1

Is it possible to provide the full form of GED125 and some detailed docs?

Thanks!

It is Geotel Engineering Document 125. Check the link http://developer.cisco.com/web/ged-125/home