08-31-2010 07:44 AM - edited 03-14-2019 06:24 AM
Hi All,
Please can someone help me in letting me know the signalling protocol running between all the components:
1, CCM to IVR.
2, IVR to ICM.
3, CCM to ICM.
Thanks all for your help in advance.
08-31-2010 08:37 AM
Please can someone help me in letting me know the signalling protocol running between all the components:
1, CCM to IVR.
2, IVR to ICM.
3, CCM to ICM.
1. not relevant for UCCE. Consider them as discrete peripherals.
2. GED-125
3. JTAPI
Regards,
Geoff
08-31-2010 12:35 PM
While I agree the CCM > IVR communication is not relevant to UCCE as a product on it's own I must say that for those running a UCCE with IP-IVR, knowledge of the communication layer between the two is important to understand.
CCM <--> IVR (JTAPI)
.
08-31-2010 02:53 PM
Full marks, Mr Sweeney. My flippancy was unwarranted.
Regards,
Geoff
09-07-2010 05:33 AM
Is it possible to provide the full form of GED125 and some detailed docs?
Thanks!
09-07-2010 01:35 PM
It is Geotel Engineering Document 125. Check the link http://developer.cisco.com/web/ged-125/home
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