Social Miner and Facebook integration

[shabbarbabrawala]

How do we integrate social miner with facebook so that any feed posted on facebook for a particular keyboard is available in social miner/uccx agent

[jsuneja · Accepted solution]

Social Miner integration with Facebook feed was deprecated last year :

https://www.cisco.com/c/en/us/support/docs/field-notices/702/fn70274.html

Currently Social Miner supports integration with Facebook messenger but not feeds.

[helawamry]

Hi,

can i integrate SocialMiner with FB messenger and twitter DM.

thanks