cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
376
Views
0
Helpful
2
Replies
Highlighted

Social Miner and Facebook integration

How do we integrate social miner with facebook so that any feed posted on facebook for a particular keyboard is available in social miner/uccx agent

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Social Miner integration with Facebook feed was deprecated last year :

https://www.cisco.com/c/en/us/support/docs/field-notices/702/fn70274.html

Currently Social Miner supports integration with Facebook messenger but not feeds.

View solution in original post

2 REPLIES 2
Highlighted
Cisco Employee

Social Miner integration with Facebook feed was deprecated last year :

https://www.cisco.com/c/en/us/support/docs/field-notices/702/fn70274.html

Currently Social Miner supports integration with Facebook messenger but not feeds.

View solution in original post

Highlighted

Hi,

 

can i integrate SocialMiner with FB messenger and twitter DM.

thanks