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SocialMiner 12 - Error During Installaltion

ln33147
Level 4
Level 4

Dears,

Anyone tried to install SocialMiner 12.0 successfully?

Below is where the installation keeps stucking before throwing a timeout error.social miner.PNG

Any advice?

Thank you in advance.

 

Lara

2 Replies 2

dekwan
Cisco Employee
Cisco Employee

Hi,

 

I would suggest opening a TAC case for this. I've done an upgrade from 11.6 to 12.0 successfully, but haven't tried a fresh install.

 

Thanx,

Denise

It will continue if you leave long enough, it then stop script 2 at 9 % for a while, then all of a sudden wakes up and continues to install as normal.