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SocialMiner keyword count (trend reporting)

Hello,

Is it possible to generate trend reporting using Cisco SocialMiner 10.5 API and specific keywords?

For example, if we specify the keyword "Cisco", we need to know how many people have posted a comment on Facebook or Twitter using this keyword? Needed is to count the number of posts only, the content is not important as it is covered in the SocialMiner interface.

We know that this is not out of the box, however we would like to know if it can be done using the SocialMiner's API and some development.

Regards

Everyone's tags (3)
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Cisco Employee

Re: SocialMiner keyword count (trend reporting)

Hi

  I think you can achieve this by setting up a Twitter stream feed in social miner .

The Twitter stream feed allows you to monitor public Twitter time lines for one or more keywords. This feed delivers tweets in real time and it is the integration method recommended by Twitter for high-volume applications like SocialMiner.

The SocialMiner Administrator can add, edit, and delete Twitter stream feeds. Non-administrators can see Twitter stream feeds on the Configuration tab and add them to campaigns.

There are some disadvantages to the Twitter streaming API. It has limited search and filter capabilities and it does not support non-space delimited languages such as Chinese, Japanese, Korean, (CJK) and Arabic. For more information about Twitter streaming API limitations, see the track section for Streaming API request parameters on the Twitter Developerssite.

Thanks and Regards,

Geevarghese

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