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Showing topics with label: SocialMiner
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Latest Post
Cisco Video Call Center
Contact Center
0
Eng Mohamed Saber
06-13-2024
06:30 PM
by
bill.king1
Social Miner - Agent Request API - Placing the call
Contact Center
0
brian1mcc
05-06-2024
08:02 AM
by
MapleLeaf
social miner uccx chat integration with website hosted on Internet
Contact Center
0
Avrt Chauhan
07-19-2023
09:15 PM
by
Avrt Chauhan
Facebok wall post not appearing in social miner
Contact Center
5
shabeer_aboobac
ker
06-04-2023
10:09 PM
by
lisarollins2345
6
Social Miner Chat Request API
Contact Center
0
IshanKumarasing
he
01-02-2023
07:58 AM
by
david.macias
Agent State Detail for Chat
Contact Center
5
Ryan Thomas986
02-07-2022
04:31 AM
by
david.macias
Social Miner issue - canceled tasks recovered after SM failure
Contact Center
5
btesija
07-21-2021
12:18 AM
by
btesija
Cisco UCCX BubbleChat & Passing Data
Contact Center
0
RyanHeseltine
07-13-2021
12:47 AM
by
Gerry O'Rourke
UCCX 12 Bubble chat setting pre-chat fields to mandatory (required before chatting)
Contact Center
0
ln33147
07-06-2021
08:22 AM
by
jyoungberg
CCE 11.6 Finesse agents react to FB and twitter social media feeds
Contact Center
0
helawamry
01-25-2021
10:10 PM
by
paulonwude
TaskManagement Gadget Problem
Contact Center
5
dnzgvn
01-04-2021
10:49 AM
by
dekwan
SocialMiner 11.6.2 multiple losses / drops and connections to the email server Exchange
Contact Center
0
dsobrinho
10-27-2020
01:48 AM
by
Gerry O'Rourke
Social Miner issue
Contact Center
5
Roy_11
09-30-2020
01:07 AM
by
Roy_11
CCP Email
Contact Center
0
Thomas G. Johannesen
09-16-2020
02:11 AM
by
Thomas G. Johannesen
Social Miner API's
Contact Center
0
Roy_11
09-11-2020
06:55 AM
by
Roy_11
How to access Chat transcript -- UCCX 11.5 with SM 11.5
Contact Center
0
Mukesh Singh
09-09-2020
01:11 PM
by
luismgallop
UCCX 12.5 and CCP (Socialminer)
Contact Center
0
Thomas G. Johannesen
06-22-2020
09:05 AM
by
dekwan
CCP (Socialminer) schema
Contact Center
0
nas_otc
05-20-2020
07:28 AM
by
nas_otc
Build archiving Social Miner API
Contact Center
1
Ahmed Salah Mohamed Hussein
05-19-2020
01:04 PM
by
nas_otc
Social Miner UCCX Chat agent availability
Contact Center
2
dsemmler
05-15-2020
03:32 AM
by
mrkeithadams
Text messaging integration - optimal provider?
Contact Center
0
bbiandov
04-27-2020
09:13 AM
by
parinitasehgal6
638
Keep Chat Session Active while browsing web pages
Contact Center
0
extraco
04-14-2020
04:18 PM
by
mmusc1220
SocialMiner 10.6 - Cannot send reply
Contact Center
0
MarcRacine90911
04-14-2020
01:54 PM
by
MarcRacine90911
3rd party socialminer api
Contact Center
0
mkarta
03-10-2020
03:43 AM
by
mkarta
Pidgin configuration to connect to Social Miner 11.6 XMPP Bosch service for event monitoring
Contact Center
0
Daniele Visaggio
01-29-2020
01:53 AM
by
Daniele Visaggio
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