08-31-2014 07:41 AM
Hi I got a CVP standalone VXML server and a call enter to a branch router and goes to the call studio script... and inside that script when I do a simple hangup function.. when the script tries to hangup what it really does is execute the survivability tcl script of the router.
Any ideas why that could happend,
Thanks..
Solved! Go to Solution.
09-02-2014 06:54 AM
George,
Use the Cisco Subdialog Start and Return elements at beginning and end of your application, remembering to set a return value where shown as a mandatory setting on the return element. Don't use the Hangup element.
Paul
09-02-2014 06:54 AM
George,
Use the Cisco Subdialog Start and Return elements at beginning and end of your application, remembering to set a return value where shown as a mandatory setting on the return element. Don't use the Hangup element.
Paul
10-08-2014 11:43 AM
I have been out for a while.. Tested now and the call is disconnected fine.. I just put a return value of "complete" I get that while looking on the helloworld app... but now I have a new problem... what should I do with cvp standalone (no ICM) when I need to transfer a call... I usually put transfer... set transfer destiny and then a HangUp.. If I put the transfer and then the sub dialog end the call is disconnected and no transfer is made... What should I do?
George
11-17-2014 04:27 AM
In standalone model you should also use the CVP Subdialog Return. Try a bridged transfer followed by a prompt just to make sure the transfer itself is working OK.
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