UCCE Application gateway

[mouazyusuf]

I have been doing some search for a while on how to replace out UCCE call studio app functionality with Application gateway . I was not able to find a way or reference on how to install ODBC driver . can anyone refer open source ODBC and the installation instructions so I can make a test over this .

[bill.king1]

Why would you want to do this? And what version of UCCE are you using?

[mouazyusuf]

I have UCCE version 11.0 I need to do deploy UCCE application gateway and used this feature on ICM scripts . basically I need to pass some information to a customer developed Stored Procedure and the results back to the UCCE script to be used in Routing decisions for the particular call . as of now I need to deploy or set-up the Gateway Host Server, but I could not find any reference to follow to do the same .

[bill.king1]

I guess my question is, why do you not want to use Call Studio/VXML and instead use Application Gateway?

[Marek (gaman-gt.com)]

@mouazyusuf 

As far as I know, Application Gateway for UCCE is not a product but most likely an interface to connect external decision server that can communicate with ICM script. It definitely was used in the past and allowed users to extend the features available in ICM scripting. I don't know if you have reviewed the documentation under DevNet (https://developer.cisco.com/site/ent-app-gateway/overview/) but it will require a lot of work from you t get it done as it is based on the GED-145 protocol.

I think that the option proposed by @bill.king1 is something that you should look on.