12-07-2017 10:55 AM
Hello,
I Have Finesse 11.6 in my UCCE solution. In the previous version i had (9.1), we could create "Application user" through the 'CUCM like' web interface of Finesse. It seems we cannot on V11.6.
On FINESSE Rest API web services, I only can authenticate with the agent/supervisor credentials. However, on my applications i need to access more information and i don't want to be limited by agent/supervisor righs.
Of course, i can use "administrator" user credentials but it is not safe to communicate it to other developpers.
So my questions is the following :
Thank you in dvance.
Best regards,
Jean-Philippe
Solved! Go to Solution.
12-07-2017 11:28 AM
Hi Jean-Phillppe,
Unfortunately the answer to both your questions is no. Finesse restricts the different URLs depending on the user's role (agent/supervisor/admin).
Thanx,
Denise
12-07-2017 11:28 AM
Hi Jean-Phillppe,
Unfortunately the answer to both your questions is no. Finesse restricts the different URLs depending on the user's role (agent/supervisor/admin).
Thanx,
Denise
12-08-2017 12:41 AM
Hi Denise,
Thank you for your answer !
As always, it is very clear !
Regards,
Jean-Philippe
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