01-19-2017 02:46 PM
Hello.
Using the below Postman configuration, i'm receiving an authorization error while attempting to login the agent via API. i am able to successfully authenticate using the finesse desktop web app using the same agent details (username: agent1 / password: ***** / ext: 1000).
any recommendations on steps to resolve the authn/authz error using the SignIn api would be extremely helpful
URI:
http://10.3.0.65:8082/finesse/api/User/agent1
Headers:
Content-Type: application/xml
Authorization: base64encoding(agent1/------)
Authorization:
Basic Auth: agent id / password (agent1 / -------)
Body:
<User>
<state>LOGIN</state>
<extension>1000</extension>
</User>
Error:
<ApiErrors>
<ApiError>
<ErrorType>Invalid Authorization User Specified</ErrorType>
<ErrorData>agent1</ErrorData>
<ErrorMessage>The user specified in the authentication credentials and the uri don't match</ErrorMessage>
</ApiError>
</ApiErrors>
Solved! Go to Solution.
01-19-2017 03:32 PM
Hi,
Same response as your previous question. Since this is UCCE, it should be using the agentId, so /finesse/api/User/47483650
Thanx,
Denise
01-19-2017 03:32 PM
Hi,
Same response as your previous question. Since this is UCCE, it should be using the agentId, so /finesse/api/User/47483650
Thanx,
Denise
01-19-2017 03:54 PM
Again. Same response to your previous reply.
worked like a charm. TY !
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