UCCE querying AD from script editor

[Isidro Fernandez]

Hi,

Just wondering if this is at all possible, for instance to query a telephone number and compare it with CED from the caller.

Thanks

Isidro

[Gergely Szabo · Accepted solution]

Hi, not out of the box, but yes, with some additional programming.

Is it IP IVR or CVP?

I might have a 90% ready solution if it's IP IVR.

G.

[Isidro Fernandez]

Thanks both for replying. It is CVP and right now I was looking for something out of the box, as I have little time to look into it properly.

cheers

Isidro

[Omar Deen · Accepted solution]

That functionality does not exist using the native elements of ICM Script Editor. Technically, however, you could make it work by creating a java class file within Call Studio and using Set Variable nodes within Script Editor to call on the results. There are a lot of examples out there that show how to do this in eclipse