Hello Team,
Greetings!
our customer has ucce deployment.
he would like to extract for each call in a specific skill group the following data:
Node ID - Session ID - Sequence No
Call Start Time
Call End Time
Contact Disposition
Originator DN (Calling Number)
Destination DN
Called Number
Application Name
CSQ Names
Queue Time
Agent Name
Ring Time
Talk Time
Work Time
IS there any SQL querry to do that? Thank you
i would be grateful for any kind of support.
