uccx 10.5 help with email contact variable

[sldonley3]

I am trying to generate an email message when calls are waiting in queue.  Script validates, but during debug receive the error "Group is Not Configured and cannot create new email contacts"   A little help or point me in the right direction to an appropriate document 

thanks

sherry

[Aaron Harrison]

Which specific step triggers that error?

Have you configured the email subsystem in AppAdmin?

Aaron

[James Hawkins]

Apologies for the thread resurrection but I have just bumped into this issueg.

It was caused by not having a mail server and email address configured under Subsystems > Email in ccxadmin.

I added these and sending email from the script was successful.