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Robturner1
Beginner

UCCX 10.5 to 10.6 upgrade

Hi experts

 

I am looking to do an upgrade from 10.5 to 10.6 to start enabling the use of Finesse for my services.

 

My question is, do i need a new MAC license or will the upgrade just use what I already have on the system?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Jinto Alakkal
Beginner

Hi You don't have to have a new license you can use the existing one, see the thread below it is answered here already.

 

https://community.cisco.com/t5/contact-center/uccx-upgrade-from-10-5-1-su1-to-10-6-1-su2/td-p/3029260

View solution in original post

2 REPLIES 2
Jinto Alakkal
Beginner

Hi You don't have to have a new license you can use the existing one, see the thread below it is answered here already.

 

https://community.cisco.com/t5/contact-center/uccx-upgrade-from-10-5-1-su1-to-10-6-1-su2/td-p/3029260

View solution in original post

thanks for the help
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