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@Syed
Participant

UCCX 11.5 support APIs?

Hi,

I want to integrate UCCX 11.5 with a third part CRM application using APIs, is it doable?

Thanks

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@Syed
Participant

Requirement:

 

• Need to integrate UCCX 11.5 with a third-party CRM application using APIs
• UCCX should be able to receive calls when initiated from CRM via ‘Push to Talk’ button
• Inbound calls through UCCX to CRM application should see calling party number on their side

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