Hi David
the issue was in my first post:
"The CSQ is open Monday to Friday from 4:00 a.m. to 8:00 a.m. The schedule programmed in the UCCX is:
time range 1: 4hpm to 11:59 pm (because I can not set 12h am) and time range 2: 12h am to 8ham.
The customer hears the closing message for 1 minute, i.e. from 11:59 pm to midnight. Is there a solution to correct this situation.
Note: saturday, sunday and holidays: it's open 24 hours "
So, The workaround I found to correct the situation was to reverse the calendar as i told with capture of it in the script and de calendar in the UCCX admin. I hope it will be helpfull
