cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
259
Views
0
Helpful
3
Replies
ilyas.safarov
Beginner

UCCX 12.5 / CCP(Socialminer) 12.5 / Bubble chat issue

Hi everyone,

 

I am trying to test UCCX bubble chat. Installed UCCX 12.5 and CCP 12.5.Also added all latest updates(ES03). Configured all need parts. Testing on UCCX generated chat code. As I understood from browser logs CCP handles requests , but problems appears with CCP and UCCX contacting. Attaching screenshots.

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Thomas G. Johannesen
Contributor

Is uccx certicate on the ccp ?

Is ccp certicate on the uccx ?

 

Is the ccp and uccx in the same vlan (og is ccp in dmz )?

-----------------------------------------------------------
Please rate all useful posts and mark as answer if it solves your issue

View solution in original post

3 REPLIES 3
Thomas G. Johannesen
Contributor

Is uccx certicate on the ccp ?

Is ccp certicate on the uccx ?

 

Is the ccp and uccx in the same vlan (og is ccp in dmz )?

-----------------------------------------------------------
Please rate all useful posts and mark as answer if it solves your issue

View solution in original post

Thomas, 

 

Thanks for reply.

Is uccx certicate on the ccp ? - no. Didn't find any requirement for this from cisco docs. I'll check it now.

Is ccp certicate on the uccx ? - yes

 

Is the ccp and uccx in the same vlan (og is ccp in dmz )? - same vlan, just LAB environment.

 

Ilyas

Hi Thomas, 

 

It worked. Thank you for support.

 

Is uccx certicate on the ccp ? - this was an issue

Content for Community-Ad

Spotlight Awards 2021