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ilyas.safarov
‎03-26-2021
Beginner
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10 Helpful Vote
1 Helpful Vote
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Member since ‎08-12-2015
63
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10
Helpful
1
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Certifications
Understanding of Cisco Network Devices
Understanding of Cisco Collaboration Devices and Video Network Devices
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: UCCX 12.5 / CCP(Socialminer) 12.5 / Bubble chat issue

Created by in Contact Center
01-22-2021
01-22-2021
Hi Thomas, It worked. Thank you for support. Is uccx certicate on the ccp ? - this was an issue

Re: UCCX 12.5 / CCP(Socialminer) 12.5 / Bubble chat issue

Created by in Contact Center
01-22-2021
01-22-2021
Thomas, Thanks for reply.Is uccx certicate on the ccp ? - no. Didn't find any requirement for this f...

UCCX 12.5 / CCP(Socialminer) 12.5 / Bubble chat issue

Created by in Contact Center
01-22-2021
01-22-2021
Hi everyone, I am trying to test UCCX bubble chat. Installed UCCX 12.5 and CCP 12.5.Also added all l...

Re: Error message meaning "Failure reason=error:CTIERR_REDIRECT_CALL_PROTOCOL_ERROR=0x8ccc0033"

Created by in IP Telephony and Phones
01-14-2021
01-14-2021
It will make sense if you will check whether the device pool of CTI ports is configured with Route G...

Re: Error message meaning "Failure reason=error:CTIERR_REDIRECT_CALL_PROTOCOL_ERROR=0x8ccc0033"

Created by in IP Telephony and Phones
01-14-2021
01-14-2021
@Casey Dockry  are you using Standard Local Route Groups in your design?

Re: UCCX , some calls is being dropped

Created by in Contact Center
08-12-2020
08-12-2020
We didn't upgrade UCCX 11.0. We installed fresh 12.5 UCCX and migrated here. The same with CUCM

Re: UCCX , some calls is being dropped

Created by in Contact Center
08-12-2020
08-12-2020
Hi Anthony, Before it was running on CUCM 11.0 and UCCX 11.0. Recently we've upgraded to CUCM 12.5(S...

UCCX , some calls is being dropped

Created by in Contact Center
08-12-2020
08-12-2020
Hello dears, I've an issue with UCCX(12.5). Some calls are being dropped. Customer calls IVR , goes ...

Re: CUBE sends SIP Cancel to CUCM

Created by in IP Telephony and Phones
08-12-2020
08-12-2020
Issue was resolved after Router restart :))

Re: Error message meaning "Failure reason=error:CTIERR_REDIRECT_CALL_PROTOCOL_ERROR=0x8ccc0033"

Created by in IP Telephony and Phones
07-30-2020
07-30-2020
Hi ,Did you resolve this issue?I've faced with the sameThank you

Re: CUBE sends SIP Cancel to CUCM

Created by in IP Telephony and Phones
07-08-2020
07-08-2020
Hi Ritesh, Thanks for reply. Calling number : 502892796Called : 5655620 There is only one inbound ca...

CUBE sends SIP Cancel to CUCM

Created by in IP Telephony and Phones
07-07-2020
07-07-2020
Hello , CUCM => (SIP) => CUBE => ISDN(E1) (PSTN) Inbound calls suddenly stopped work. Router receive...

Re: UCCX CUIC

Created by in Contact Center
05-09-2020
05-09-2020
Hi Konstantin, Thanks for your note. But it doesn't matter. I've tested this behavior too. Even if t...

UCCX CUIC

Created by in Contact Center
05-08-2020
05-08-2020
Hello, We have UCCX environment. When call comes and agent not answer ,call goes to the next availab...

Re: UCCX historical report to Finesse

Created by in Contact Center
03-30-2020
03-30-2020
Hello, It's CORS issue. We need to enable CORS for CUIC link. utils finesse cors enable_all: allows ...
Public Statistics
Date Registered ‎08-12-2015 10:46 PM
Date Last Visited ‎03-26-2021 12:03 AM
Total Messages Posted 63
Total Helpful Votes Received 10
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