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UCCX 12.5 / CCP(Socialminer) 12.5 / Bubble chat issue

ilyas.safarov
Level 1
Level 1

Hi everyone,

 

I am trying to test UCCX bubble chat. Installed UCCX 12.5 and CCP 12.5.Also added all latest updates(ES03). Configured all need parts. Testing on UCCX generated chat code. As I understood from browser logs CCP handles requests , but problems appears with CCP and UCCX contacting. Attaching screenshots.

 

Thanks in advance

1 Accepted Solution

Accepted Solutions

Is uccx certicate on the ccp ?

Is ccp certicate on the uccx ?

 

Is the ccp and uccx in the same vlan (og is ccp in dmz )?

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Thomas G. J.

View solution in original post

3 Replies 3

Is uccx certicate on the ccp ?

Is ccp certicate on the uccx ?

 

Is the ccp and uccx in the same vlan (og is ccp in dmz )?

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Thomas G. J.

Thomas, 

 

Thanks for reply.

Is uccx certicate on the ccp ? - no. Didn't find any requirement for this from cisco docs. I'll check it now.

Is ccp certicate on the uccx ? - yes

 

Is the ccp and uccx in the same vlan (og is ccp in dmz )? - same vlan, just LAB environment.

 

Ilyas

Hi Thomas, 

 

It worked. Thank you for support.

 

Is uccx certicate on the ccp ? - this was an issue