11-11-2010 07:49 AM - edited 03-14-2019 06:52 AM
Why would Prompt Manager be in partial service?
11-12-2010 04:07 AM
Hi Donald
In most cases this happens because prompts are deleted however still referenced in a script.
I have seen other senarios where this happens however for you to identify what needs to be fixed/cleaned up find when the prompt manager went into partial service.
Review the mivr logs from that timestamp for the keyword MIVR-PROMPT_MGR and partial.
This will let you know which prompt is causing the system to go into partial and correct accordingly.
11-12-2010 06:38 AM
This is what I found but it does not seem to contain any useable information.
503: Nov 11 15:19:46.829 EST %MIVR-CLUSTER_MGR-7-UNK:Post Convergence Event: CONVERGENCE_COMPLETED, name=CRS SQL Server - Repository
504: Nov 11 15:19:46.844 EST %MIVR-PROMPT_MGR-1-MGR_PARTIAL_SERVICE:Prompt Manager in partial service:
505: Nov 11 15:19:46.844 EST %MIVR-GRAMMAR_MGR-6-MGR_IN_SERVICE:Grammar Manager in service:
506: Nov 11 15:19:46.844 EST %MIVR-CLUSTER_MGR-7-UNK:try to process MasterConvergenceCompletedCmdImpl: name CRS SQL Server - Historical, nodeId=1, type=MASTER_ELECTED, uniqueId=99, master=true, updateTick=423, baseTick=422, nodeCurrentTick=423
12-07-2017 07:52 AM
Did you ever work this out?
have same issue and no idea when service went into partial state and nothing seems assist when search.
neil
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide