06-25-2015 01:12 PM - edited 03-14-2019 02:56 PM
All,
This is my first experience with the call subflow step. I am going to set up a script that is going to be invoked by 2 or 3 other scripts. The subflow script is going to contain a select resource step and that is about it. I need the invoking scripts to pass the value for the "set priority" step. Is this possible?
Thank you for your help.
Solved! Go to Solution.
06-26-2015 02:00 PM
Hi Adan-
You can do that. You will just need to configure the Input Mappings of the Call Subflow step. The variable will need to be a type int.
You can take a look at the Step Reference Guide for your version for additional information about the steps that you have access to here:
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-programming-reference-guides-list.html
Thanks,
DJ
06-26-2015 02:00 PM
Hi Adan-
You can do that. You will just need to configure the Input Mappings of the Call Subflow step. The variable will need to be a type int.
You can take a look at the Step Reference Guide for your version for additional information about the steps that you have access to here:
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-programming-reference-guides-list.html
Thanks,
DJ
07-06-2015 01:03 PM
Thank you DJ! This Helps.
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