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- About Adan Zuniga
09-09-2019
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Member since
02-22-2011
108
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Created by
Adan Zuniga
in Management
in Management
08-16-2019
06:37 PM
08-16-2019
06:37 PM
Is there a way to get the DB replication(role) of a node in a CUCM cluster via AXL? If so, which method would I use. I'm trying to determine if a node is a Publisher or a Subscriber.
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- Tags:
- axl
Labels:
Created by
Adan Zuniga
in Contact Center
in Contact Center
01-29-2018
07:04 PM
01-29-2018
07:04 PM
All,
What is the most cost efficient way for the Microsoft SQL Server Component that is needed for ICM? Is there a trial license or something like that?
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01-26-2018
02:40 PM
I stand corrected, IT WAS a routing issue. My CTI Route Point calling search space did not have the the CTI Port partition in it.
Thank you all.
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01-26-2018
12:57 PM
Thank you Nipun,
Here are the CUCM logs:
2018/01/26 12:59:38.388|SIPL|0|TCP|IN|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.20^10.0.1.19^*|868|007686ce-940c0003-7a21e965-61b31bca@10.0.1.19|INVITE
2018/01/26 12:59:38.388|SIPL|0|TCP|OUT|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.20^10.0.1.19^*|869|007686ce-940c0003-7a21e965-61b31bca@10.0.1.19|100 Trying
2018/01/26 12:59:38.390|CC|SETUP|28138647|28138648|+17731020001|+17731021000|+17731021000
2018/01/26 12:59:38.392|CC|OFFERED|28138647|28138648|+17731020001|+17731021000|+17731021000|SEP007686CE940C|Test_Trigger1
2018/01/26 12:59:38.401|CC|RELEASE|28138648|0|0
2018/01/26 12:59:38.401|SIPL|28138647|TCP|OUT|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,200,13,2.367^10.0.1.24^Test_Trigger1|870|007686ce-940c0003-7a21e965-61b31bca@10.0.1.19|404 Not Found
2018/01/26 12:59:38.404|SIPL|28138647|TCP|IN|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.21^10.0.1.19^*|871|007686ce-940c0003-7a21e965-61b31bca@10.0.1.19|ACK
2018/01/26 12:59:38.405|CC|REJECT|28138647|28138649|+17731020001|+17731021000|+17731080046|1
2018/01/26 13:00:10.993|SIPL|0|TCP|IN|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.24^10.0.1.19^*|878|007686ce-940c0005-0c93b08a-4ae735db@10.0.1.19|INVITE
2018/01/26 13:00:10.993|SIPL|0|TCP|OUT|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.24^10.0.1.19^*|879|007686ce-940c0005-0c93b08a-4ae735db@10.0.1.19|100 Trying
2018/01/26 13:00:10.995|CC|SETUP|28138651|28138652|+17731020001|+17731021000|+17731021000
2018/01/26 13:00:10.996|CC|OFFERED|28138651|28138652|+17731020001|+17731021000|+17731021000|SEP007686CE940C|Test_Trigger1
2018/01/26 13:00:11.009|CC|RELEASE|28138652|0|0
2018/01/26 13:00:11.009|SIPL|28138651|TCP|OUT|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,200,13,2.368^10.0.1.24^Test_Trigger1|880|007686ce-940c0005-0c93b08a-4ae735db@10.0.1.19|404 Not Found
2018/01/26 13:00:11.012|SIPL|28138651|TCP|IN|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.25^10.0.1.19^*|881|007686ce-940c0005-0c93b08a-4ae735db@10.0.1.19|ACK
2018/01/26 13:00:11.013|CC|REJECT|28138651|28138653|+17731020001|+17731021000|+17731080047|1
2018/01/26 13:02:45.762|SIPL|0|TCP|IN|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.30^10.0.1.19^*|896|007686ce-940c0007-1726f49a-593a0064@10.0.1.19|INVITE
2018/01/26 13:02:45.762|SIPL|0|TCP|OUT|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.30^10.0.1.19^*|897|007686ce-940c0007-1726f49a-593a0064@10.0.1.19|100 Trying
2018/01/26 13:02:45.764|CC|SETUP|28138655|28138656|+17731020001|+17731021000|+17731021000
2018/01/26 13:02:45.765|CC|OFFERED|28138655|28138656|+17731020001|+17731021000|+17731021000|SEP007686CE940C|Test_Trigger1
2018/01/26 13:02:45.773|CC|RELEASE|28138656|0|0
2018/01/26 13:02:45.774|SIPL|28138655|TCP|OUT|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,200,13,2.374^10.0.1.24^Test_Trigger1|898|007686ce-940c0007-1726f49a-593a0064@10.0.1.19|404 Not Found
2018/01/26 13:02:45.777|SIPL|28138655|TCP|IN|10.0.1.21|5060|SEP007686CE940C|10.0.1.19|51049|1,100,14,11.31^10.0.1.19^*|899|007686ce-940c0007-1726f49a-593a0064@10.0.1.19|ACK
2018/01/26 13:02:45.777|CC|REJECT|28138655|28138657|+17731020001|+17731021000|+17731080044|1
I am not sure about the translation pattern question that you asked. I do have a translation pattern to extend the trigger to e164 on CUCM. So from CUCM i call 21000 and it is extended to +17731021000.
I do not have an IPCC extension. I have a simple script to just play a prompt and hang up. But, when I do a reactive debug, the script is not even reached, because the call is rejected.
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01-26-2018
11:55 AM
All,
I am working on my Lab and I am trying to get my first call to UCCX, but when I call the trigger of my application +17731021000 I get a fast busy. I verified that routing is not an issue. Per the MIVR logs, it seems that the call is making it to UCCX, but it is being rejected. This is further reinforced, by looking at UCCX Real Time reporting. Report > Contacts Summary > Rejected > 6 (Trigger failure). Back on UCCX admin, I go to Subsystems > Cisco Unified CM Telephony > Data Synchronization > and under Attributes, i have an X, when I expand that session, I see "VoiceMailProfile" Status X - UUID changed from {xxx...} to xxxxx..
These are what I consider the relevant logs:
50751: Jan 26 12:59:38.399 CST %MIVR-ICD_CTI-7-UNK:[MIVR_ICD_CTI_SERVER-100-1-outboundMsgQ] CSOutboundMsgProcessor: OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 16780221, newConnectionDeviceIDType: 0, newConnectionCallID: 16780221, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets }
50752: Jan 26 12:59:38.399 CST %MIVR-ICD_CTI-7-UNK:[MIVR_ICD_CTI_SOCKET-135-2139-PROCESS_CTI_MGR_EVENT] MsgHandler: MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=127.0.0.1,port=41218,localport=12028] CID: 16780221 }
50753: Jan 26 12:59:38.400 CST %MIVR-SS_TEL-7-UNK:[MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] CallImpl: TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
50754: Jan 26 12:59:38.400 CST %MIVR-SS_TEL-7-UNK:[MIVR_SS_TEL_TPG_ROUTE_EXE-41-26-ROUTE_CALL_EV] RequestImpl: Route Connection: [+17731021000:UCCX Triggers:1/(P1-UCCX_CTI_1) GCID=(1,3005)->ACTIVE]->OFFERED, CTI Port selected: TP[id=2,implId=80046,state=IN_USE]
50755: Jan 26 12:59:38.400 CST %MIVR-SS_TEL-7-UNK:[MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] CallImpl: TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
50756: Jan 26 12:59:38.404 CST %MIVR-SS_TEL-3-ROUTE_FAILED:[MIVR_SS_TEL_TPG_ROUTE_EXE-41-26-ROUTE_CALL_EV] RequestImpl: Route failed : All Call ids=JTAPICallContact[id=2,implId=3005/1,state=STATE_RECEIVED_IDX,inbound=true,App name=Test,task=null,session=4000000003,seq num=0,cn=+17731021000,dn=+17731021000,cgn=+17731020001,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=+17731021000,route=RP[num=+17731021000],OrigProtocolCallRef=0000000000000BBD01AD5C9800000000,DestProtocolCallRef=null,TP=null,List of Active Connections=[+17731021000:UCCX Triggers:1/(P1-UCCX_CTI_1) GCID=(1,3005)->ACTIVE]->OFFERED,Extension=80046,Exception=com.cisco.jtapi.InvalidPartyExceptionImpl: Attempt to redirect to an unknown destination,Failure reason= call will be rejected, CTIERR_REDIRECT_CALL_UNKNOWN_DESTINATION=0x8ccc0034::Attempt to redirect to an unknown destination,Contact.Reject.reason=TRIGGER_FAIL,(SelectRouteTime,ObtainingIdleChannelTime,RedirectTime=3,2,4)
50757: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.InvalidPartyExceptionImpl: Attempt to redirect to an unknown destination
50758: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(CTQF)
50759: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(CTQF)
50760: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(CTQF)
50761: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(CTQF)
50762: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.RouteCallObserver$1.run(RouteCallObserver.java:772)
50763: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
50764: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
50765: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
50766: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:768)
50767: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
50768: Jan 26 12:59:38.405 CST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
Help please
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- Tags:
- UCCX Trigger Failure
Labels:
Created by
Adan Zuniga
in Contact Center
in Contact Center
10-31-2017
05:48 PM
10-31-2017
05:48 PM
All,
I am trying to create a CCX/CCE script to do a few DB look ups and DB writes to CUCM. Is this possible? If so, how do you add CUCM as external data base to CCX or CVP?
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Created by
Adan Zuniga
in Network Management
in Network Management
05-08-2017
07:57 AM
05-08-2017
07:57 AM
All,
I need to verify what trunk interfaces(ports) a VLAN is applied to on a Layer 3 via SNMP.
On the CLI this can be achieved with VTP or STP with one of these commands:
#sh vlan id XXX
or
#sh spanning-tree vlan XXX
What MIBs and OIDs are needed to achieve this. All I need is the Ports
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Created by
Adan Zuniga
in Contact Center
in Contact Center
03-22-2017
07:53 AM
03-22-2017
07:53 AM
All,
I am in need for a CUIC report that provides me the details of a trigger for a Telephony application (Calling number, date and time of call, called number, etc). Is there such report? The following report is only a summary and does not provide the necessary info: Under Unified CCX Historical->System->Application Summary Report.
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Created by
Adan Zuniga
in Management
in Management
03-17-2017
12:14 PM
03-17-2017
12:14 PM
Thank you dstaudt, I am still struggling to get this going. Can you please clarify a few things for me? What should my URI be? Do I need to include a session ID in my message? If so, where? I am just trying to pull one device at a time. All I want is the device status. Regards, Adan Zuniga | Associate Network/VoIP Engineer | IT Infrastructure Rush University Medical Center | Triangle Office Building T: 312.942.0078 | E: Adan_Zuniga@rush.edu<mailto:adan_zuniga@rush.edu>
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Created by
Adan Zuniga
in Management
in Management
03-09-2017
09:30 AM
03-09-2017
09:30 AM
@Nicholas Petreley Thanks for your response! Here is my envelope. As constructed by SOAP::Lite. I'll check your software recommendation. <?xml version="1.0" encoding="UTF-8"?> <soap:Envelope soap:encodingStyle=" http://schemas.xmlsoap.org/soap/encoding/ " xmlns:soap=" http://schemas.xmlsoap.org/soap/envelope/ " xmlns:soapenc=" http://schemas.xmlsoap.org/soap/encoding/ " xmlns:xsd=" http://www.w3.org/2001/XMLSchema " xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance "> <soap:Body> <selectCmDevice xmlns=" http://schemas.cisco.com/ast/soap/action/#RisPort#selectCmDevice "> <StateInfo /> <CmSelectionCriteria> <SelectBy>Name</SelectBy> <Status>Any</Status> <SelectItems> <item> <Item>SEPE8BA70FB8CB5</Item> </item> </SelectItems> <Protocol>Any</Protocol> <NodeName /> <MaxReturnedDevices>200</MaxReturnedDevices> <Model>255</Model> <DownloadStatus>Any</DownloadStatus> <DeviceClass>Any</DeviceClass> </CmSelectionCriteria> </selectCmDevice> </soap:Body> </soap:Envelope>
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Created by
Adan Zuniga
in Other Collaboration Subjects
in Other Collaboration Subjects
03-08-2017
10:28 PM
03-08-2017
10:28 PM
All,
I feel that I am really close, but I am not able to retrieve a phone's status via the selectCmDevice Operation of the RisPort SOAP Service.
Here is my perl Code:
#!/usr/bin/perl
my $cucm_ip = "10.74.13.228";
my $user_axl = "user";
my $password_axl = "password";
my $dev ="SEPE8BA70FB8CB5";
###############################################################################################
$ENV{PERL_LWP_SSL_VERIFY_HOSTNAME} = 0;
use SOAP::Lite;
BEGIN
{
sub SOAP::Transport::HTTP::Client::get_basic_credentials
{
return
($user_axl => $password_axl)
}
}
my $CUCM = SOAP::Lite
->uri(" http://schemas.cisco.com/ast/soap/action/#RisPort#selectCmDevice ") #->uri(" http://schemas.cisco.com/ast/soap/ ")
->proxy(" https://$cucm_ip:8443/realtimeservice/services/RisPort "); ###Maybe ?wsdl");
#->proxy("loopback://");
$CUCM->outputxml(1);
$CUCM->readable(1);
#$CUCM->envprefix('soapenv');
#$CUCM->ns($uri,'soap');
$CUCM->autotype(0);
print "The Device $dev\n\n\n";
#####i#############################################################################################
my %select =(
"MaxReturnedDevices" => 200,
"DeviceClass" => "Any",
"Model" => 255,
"Status" => 'Any',
"NodeName" => '',
"SelectBy" => 'Name',
"SelectItems" => "<item><Item>$dev</Item></item>",
"Protocol" => 'Any',
"DownloadStatus" => 'Any' );
#################################################################
my $state = SOAP::Data->name('StateInfo','');
my $data = SOAP::Data->name('CmSelectionCriteria' , => \%select);
my $elem = SOAP::Data->type('data' => $data);
my $response = $CUCM->selectCmDevice($state,$elem);
##my $status=$response->valueof('//return/row/Status');
##print "status is : $status\n\n";
open OUT,'>','soap.xml' or die "$!";
print OUT $response;
close OUT;
<? xml version = "1.0" encoding = "utf-8" ?> < soapenv:Envelope xmlns:soapenv = "http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd = "http://www.w3.org/2001/XMLSchema" xmlns:xsi = "http://www.w3.org/2001/XMLSchema-instance" > < soapenv:Body > < soapenv:Fault > < faultcode > soapenv:Server.userException </ faultcode > < faultstring > org.xml.sax.SAXException: Invalid element in com.cisco.ccm.serviceability.soap.risport.CmSelectionCriteria - DeviceClass </ faultstring > < detail > < ns1:stackTrace xmlns:ns1 = "http://xml.apache.org/axis/" > org.xml.sax.SAXException: Invalid element in com.cisco.ccm.serviceability.soap.risport.CmSelectionCriteria - DeviceClass
at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)
at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:81)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at sun.reflect.GeneratedMethodAccessor195.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:269)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:301)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:394)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Something tells me that the error may be around the <SelectItems> tag because I am not sure that the child structure is adequate. I am also unsure that the URI, and proxy were constructed properly, lastly, I know that a sequence # is needed, I am unsure of how to include that as part of the request.
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Labels:
Created by
Adan Zuniga
in Management
in Management
03-08-2017
10:21 PM
03-08-2017
10:21 PM
All, I feel that I am really close, but I am not able to retrieve a phone's status via the selectCmDevice Operation of the RisPort SOAP Service. Here is my perl Code:
#!/usr/bin/perl
my $cucm_ip = "10.74.13.228";
my $user_axl = "user";
my $password_axl = "password";
my $dev ="SEPE8BA70FB8CB5";
###############################################################################################
$ENV{PERL_LWP_SSL_VERIFY_HOSTNAME} = 0;
use SOAP::Lite;
BEGIN
{
sub SOAP::Transport::HTTP::Client::get_basic_credentials
{
return
($user_axl => $password_axl)
}
}
my $CUCM = SOAP::Lite
->uri(" http://schemas.cisco.com/ast/soap/action/#RisPort#selectCmDevice ") #->uri(" http://schemas.cisco.com/ast/soap/ ")
->proxy(" https://$cucm_ip:8443/realtimeservice/services/RisPort "); ###Maybe ?wsdl");
#->proxy("loopback://");
$CUCM->outputxml(1);
$CUCM->readable(1);
#$CUCM->envprefix('soapenv');
#$CUCM->ns($uri,'soap');
$CUCM->autotype(0);
print "The Device $dev\n\n\n";
#####i#############################################################################################
my %select =(
"MaxReturnedDevices" => 200,
"DeviceClass" => "Any",
"Model" => 255,
"Status" => 'Any',
"NodeName" => '',
"SelectBy" => 'Name',
"SelectItems" => "<item><Item>$dev</Item></item>",
"Protocol" => 'Any',
"DownloadStatus" => 'Any' );
#################################################################
my $state = SOAP::Data->name('StateInfo','');
my $data = SOAP::Data->name('CmSelectionCriteria' , => \%select);
my $elem = SOAP::Data->type('data' => $data);
my $response = $CUCM->selectCmDevice($state,$elem);
##my $status=$response->valueof('//return/row/Status');
##print "status is : $status\n\n";
open OUT,'>','soap.xml' or die "$!";
print OUT $response;
close OUT;
The error I receive is as follows:
<?xml version="1.0" encoding="utf-8"?><soapenv:Envelope xmlns:soapenv=" http://schemas.xmlsoap.org/soap/envelope/ " xmlns:xsd=" http://www.w3.org/2001/XMLSchema " xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance "><soapenv:Body><soapenv:Fault><faultcode>soapenv:Server.userException</faultcode><faultstring>org.xml.sax.SAXException: Invalid element in com.cisco.ccm.serviceability.soap.risport.CmSelectionCriteria - DeviceClass</faultstring><detail><ns1:stackTrace xmlns:ns1=" http://xml.apache.org/axis/ ">org.xml.sax.SAXException: Invalid element in com.cisco.ccm.serviceability.soap.risport.CmSelectionCriteria - DeviceClass
at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)
at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:81)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at sun.reflect.GeneratedMethodAccessor195.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:269)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:301)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:394)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
</ns1:stackTrace><ns2:hostname xmlns:ns2=" http://xml.apache.org/axis/ ">rudua-cucmp001</ns2:hostname></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>
Something tells me that the error may be around the <SelectItems> tag because I am not sure that the child structure is adequate. I am also unsure that the URI, and proxy were constructed properly, lastly, I know that a sequence # is needed, I am unsure of how to include that as part of the request.
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03-03-2017
07:46 PM
All, I am teaching myself to use SOAP::Lite to run SQL queries, but I have encountered an issue that I need your help with. I need to get a phone's Registration status (I have the SEP name) from RISDB. I am not too advanced in perl, so I am not sure how to do this with SOAP::Lite. I followed the example on this Discussion to create my basic script and it is successfully working:Perl not working CUCM 10.5. Can you please provide me with an example on how to query RISDB with SOAP::Lite on Perl to get the Phone status?
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Public Statistics
| Date Registered | 02-22-2011 08:51 AM |
| Date Last Visited | 09-09-2019 01:34 AM |
| Total Messages Posted | 108 |
| Total Helpful Votes Received | 6 |
Helpful Votes Given To
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