UCCX callback script

[Vinod.s]

Hi All,

I m looking for uccx callback script while users are in queue.

Can any one have any sample script to perform this ?

Thanks in advance.

[Anthony Holloway]

Check the zip file for the script repository at the bottom of this page:

https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-implementation-design-guides-list.html

[Vinod.s]

Hello Anthony,

I downloaded that Script but its not working ...

[Anthony Holloway]

Well, it sounds like maybe you could use some professional services to help you.  Are you a Cisco partner or an End Customer of Cisco's?