Contact Center

cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Intro to Ansible

Good Documentation

The Great Selenelion


>> View previously featured conversations <<

Forum Posts

Our 3rdPartygadget is not loading in VPN-less FinesseGadget Functionality:  - When an agent answers a call, the call details are stored in an SQL database.                                                  - If the same customer calls again, the datab...

CFAdmin_configured code.png

I am using Cisco Finesse 12.5. The scenario is as follows: I initiated a call from the customer to Agent A, and Agent A made a blind transfer to Agent B. The dialog events that I am receiving on Agent B are as follows: The first event shows the call ...

I would like to make a request to https://finesse-domain/desktop/sso/token from another domain (not the finesse-domain from the request). I am able to do this from Postman but it results in a CORS issue from the browser. I don't get CORS problems whe...

Gadget Functionality:                 •              When an agent answers a call, the call details are stored in an SQL database.                 •              If the same customer calls again, the database is checked, and the call is assigned to t...

akansahu by Cisco Employee
  • 382 Views
  • 1 replies
  • 0 Helpful votes
Top Solution Authors