01-18-2024 05:09 AM
Hello,
In UCCX 12.5 in cisco finess if agents google chrome is open but agent is working in another chrome tab then after sometime agent status goes from ready to not ready state. Agent should not go to not ready state...How can i fix it?
01-18-2024 05:31 AM
Is this what your agents a experience
Finesse agents suffering from AutomaticTabDiscarding Chrome feature - Cisco Community
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