UCCX Cisco finess agent goes to not ready if inactive

[Genadi]

Hello,

In UCCX 12.5 in cisco finess if agents google chrome is open but agent is working in another chrome tab then after sometime agent status goes from ready to not ready state. Agent should not go to not ready state...How can i fix it?

[Thomas G. Johannesen]

Is this what your agents a experience

Finesse agents suffering from AutomaticTabDiscarding Chrome feature - Cisco Community