UCCX Editor - DB Read showing Data Sources from another server?

[pescla]

The customer has different UCCX Servers in different regions.

Just now i logged in with the UCCX Editor to another Server, but when i add a DB Read step in a script, i can only select from the Data Sources from an entirely different Server? Are those cached in the application, or how can i make sure i can select the correct Data Sources?

[Elliot Dierksen]

I don't have an editor instance handy, but there is a 'refresh' option in the editor that will re-read those. You must be logged in to the UCCX server for that to work. It won't work if you edit in stand alone mode.

[pescla]

Ah, when i try to e.g. select reactive debug, it says "Engine hostname list is empty", i added the fqdn+IP to the host files but i might need some additional firewall ports. in any case the issue seems to be related to the usual problems related to editor connecting to the server so i will see what the existing docs say about that