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floatingpurr
Beginner

UCCX: Enabling notifications on port 5222

Hello, I'm on CCX 12.5. I'm trying to open the port 5222 for the notifications handling via XMPP. It looks like it is closed. How can I do that?

 

 

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Thanx @ptindall! As per this doc

 

foo.png

 

Looks like port 5222 is not enabled by default. You need to explicitly open it via the CLI. Does it make sense to you?

 

 

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8 REPLIES 8
Thomas G. Johannesen
Contributor

Hey.

 

port 5222 is not close on the uccx finesse.

 

https://developer.cisco.com/docs/finesse/#finesse-overview/cisco-finesse-notification-service-1

 

From What are You testing to make the connection ( program language )

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Strangely enough, nmap detects port 5222 as not open:

 

PORT     STATE SERVICE
5222/tcp filtered xmpp-client
5223/tcp open  hpvirtgrp
 
If I try to connect to the uccx_host on port 5222 I get a connection timeout

Use a secure connection to 5223.

Yes, this is the alternative. However, I'm wondering why port 5222 isn't available. Do I need to enable something?

Recalling from experience and tearing hair out, it's the only option, not a choice.

Thanx @ptindall! As per this doc

 

foo.png

 

Looks like port 5222 is not enabled by default. You need to explicitly open it via the CLI. Does it make sense to you?

 

 

Looking back in old notes from a year ago it looks like the XMPP port utilisation was something that was broken temporarily on CCX by a patch and then corrected again in a subsequent one.   So, I stand corrected, and yes it does make sense provided it's now working as documented; you should have the ability to revert back to 5222.    

You can test it with Pidgin

 

Pidgin :: Pidgin, the universal chat client

 

Here you cna get XMPP notifications in realtime

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