UCCX: Enabling notifications on port 5222

[floatingpurr]

Hello, I'm on CCX 12.5. I'm trying to open the port 5222 for the notifications handling via XMPP. It looks like it is closed. How can I do that?

[Thomas G. Johannesen]

Hey.

port 5222 is not close on the uccx finesse.

https://developer.cisco.com/docs/finesse/#finesse-overview/cisco-finesse-notification-service-1

From What are You testing to make the connection ( program language )

[floatingpurr]

Strangely enough, nmap detects port 5222 as not open:

PORT     STATE SERVICE

5222/tcp filtered xmpp-client

5223/tcp open  hpvirtgrp

If I try to connect to the uccx_host on port 5222 I get a connection timeout

[ptindall]

Use a secure connection to 5223.

[floatingpurr]

Yes, this is the alternative. However, I'm wondering why port 5222 isn't available. Do I need to enable something?

[ptindall]

Recalling from experience and tearing hair out, it's the only option, not a choice.

[floatingpurr · Accepted solution]

Thanx @ptindall! As per this doc

Looks like port 5222 is not enabled by default. You need to explicitly open it via the CLI. Does it make sense to you?

[ptindall]

Looking back in old notes from a year ago it looks like the XMPP port utilisation was something that was broken temporarily on CCX by a patch and then corrected again in a subsequent one.   So, I stand corrected, and yes it does make sense provided it's now working as documented; you should have the ability to revert back to 5222.    

[Thomas G. Johannesen]

You can test it with Pidgin

Pidgin :: Pidgin, the universal chat client

Here you cna get XMPP notifications in realtime