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UCCX exception on Max Number of Executed Steps

Genadi
Level 1
Level 1

Hello

I have UCCX 12.5 . I want to use step "on exception go" step to catch exception that is triggered after  Max Number of Executed Steps. Does anyone now which exception is triggered after max number of executed steps reached?

 

3 Replies 3

Genadi
Level 1
Level 1

Solution for my case is described in https://community.cisco.com/t5/contact-center/uccx-8-5-on-exception-goto-quot-catching-quot-exceeded-1000/td-p/2393307 but can anyone now how to transfer variable from main script to default script? Get trigger application info "context" variable are not appearing there...

Have you looked at the "Set Enterprise Call Info" and "Get Enterprise Call Info" Call Variables ?

(Haven't testet it - but will be my best guess)

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Thomas G. J.

Session variables are another option.

ElliotDierksen_0-1698663051983.png

The Implementation ID is the CUCM call leg ID. I use this to have values for a unique contact follow it from one script/application to another.