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UCCX Finesse API Get call history

voipleo
Level 1
Level 1

Couldn't find option to get call history for particular user or common list through API.

Is it possible by any way?

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi,

 

Finesse does not have an API to get the call history. The data for the call history gadget on the Finesse desktop comes from CUIC.

 

Thanx,

Denise