Re: UCCX Partila Service

mightyking · ‎08-04-2021

Hello Everyone,

We have partial service in our HA UCCX cluster. In the Control Center - Network Service, I can see the Prompt Manager is in partial serivce. I know this is probably because of a reference a script is making to a missing prompt but can't figure out how and where I can find the missing prompt. We have more than 400 scripts and 1000 prompts and there's no way for my to go through each script and cross reference which prompt is being referenced and missing.

Do you guys have any idea how can I manage to resolve this issue or if you think there are other related issues that make the servie shows as partial?

Anthony Holloway · ‎08-05-2021

While I cannot say for certain why your prompt mgr is in partial, I do not think it's because of a script referencing a prompt which does not exist.

I would start off by searching the logs for some keywords, such as: PARTIAL, PromptManager, PromptNotFound. Possibly even combine them with ".*" like this: PromptManager.*PARTIAL. Also, feel free to play with ignorecase just in case.

e.g.,
file search activelog uccx/log/MIVR "promptmanager.*partial" ignorecase

mightyking · ‎08-05-2021

Thanks Anthony,

Here's the output of the command. Do you see anything that helps to find out the reason for Partial Service?

admin:file search activelog uccx/log/MIVR "promptmanager.*partial" ignorecase

Searching path: /var/log/active/uccx/log/MIVR
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142302795: Aug 05 09:43:36. 183 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_DRIVERJAR-23-0-FileTypeSyncThrea d] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManager Impl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142302824: Aug 05 09:43:36. 460 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_DRIVERJAR-23-0-FileTypeSyncThrea d] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManager Impl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142302893: Aug 05 09:43:37. 183 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERPROFILE-20-0-FileTypeSyncThr ead] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManag erImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142302918: Aug 05 09:43:37. 188 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERPROFILE-20-0-FileTypeSyncThr ead] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManag erImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142303105: Aug 05 09:43:39. 183 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_SYSTEMGRAMMAR-24-0-FileTypeSyncT hread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptMan agerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142303143: Aug 05 09:43:39. 324 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_SYSTEMGRAMMAR-24-0-FileTypeSyncT hread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptMan agerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142303273: Aug 05 09:43:40.183 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERGRAMMAR-19-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142303303: Aug 05 09:43:40.206 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERGRAMMAR-19-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142303457: Aug 05 09:43:41.183 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERDOCUMENT-21-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR079.log.gz:142303517: Aug 05 09:43:41.331 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERDOCUMENT-21-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357325: Aug 05 09:53:36.182 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_DRIVERJAR-23-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357394: Aug 05 09:53:37.221 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERPROFILE-20-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357511: Aug 05 09:53:39.184 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_SYSTEMGRAMMAR-24-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357536: Aug 05 09:53:39.241 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_SYSTEMGRAMMAR-24-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357635: Aug 05 09:53:40.183 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERGRAMMAR-19-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357664: Aug 05 09:53:40.201 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERGRAMMAR-19-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357773: Aug 05 09:53:41.184 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERDOCUMENT-21-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager
/var/log/active/uccx/log/MIVR/Cisco001MIVR086.log.gz:142357861: Aug 05 09:53:41.376 EDT %MIVR-MGR_MGR-7-UNK:[MIVR_FILE_MGR_TYPE_USERDOCUMENT-21-0-FileTypeSyncThread] ManagerManagerImpl: Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = PARTIAL SERVICE, name=Prompt Manager

Anthony Holloway · ‎08-06-2021

No I cannot. It looks like the same log entry over and over again. Keep searching, changing your keywords, or just open a TAC case. Good luck.

mightyking · ‎08-20-2021

Hi Anthony,

I have found some irregularity in the log files regarding the audio format. Do you think this could be the cause of the issue? I tried to put the files in the correct format but the Partial Service is still being displayed.

Searching path: /var/log/active/uccx/log/MIVR
/var/log/active/uccx/log/MIVR/Cisco001MIVR164.log.gz:244116890: Aug 20 10:03:51.817 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR164.log.gz:244118099: Aug 20 10:04:02.985 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR047.log.gz:243263746: Aug 20 07:13:34.409 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-0-TASK:0x737c2d55c_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR173.log.gz:244181637: Aug 20 10:15:26.958 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-25-TASK:0x737c2da3d_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR173.log.gz:244187062: Aug 20 10:15:55.448 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-29-TASK:0x737c2da43_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR067.log.gz:243401217: Aug 20 07:54:03.257 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-32-TASK:0x737c2d593_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR158.log.gz:244071735: Aug 20 09:57:03.395 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-33-TASK:0x737c2d9d3_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR158.log.gz:244073309: Aug 20 09:57:14.750 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR158.log.gz:244075416: Aug 20 09:57:28.716 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR139.log.gz:243926101: Aug 20 09:34:20.918 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR139.log.gz:243926166: Aug 20 09:34:22.148 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR139.log.gz:243926268: Aug 20 09:34:23.700 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR139.log.gz:243932990: Aug 20 09:35:16.389 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR139.log.gz:243933080: Aug 20 09:35:17.618 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR139.log.gz:243933171: Aug 20 09:35:19.168 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR160.log.gz:244086460: Aug 20 09:58:30.167 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR160.log.gz:244088743: Aug 20 09:59:08.197 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR160.log.gz:244089415: Aug 20 09:59:19.655 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR160.log.gz:244089793: Aug 20 09:59:25.636 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR168.log.gz:244147739: Aug 20 10:09:35.807 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR168.log.gz:244149455: Aug 20 10:09:46.985 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-44-TASK:0x737c2da2d_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR165.log.gz:244122676: Aug 20 10:04:48.547 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR165.log.gz:244123705: Aug 20 10:04:58.455 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR165.log.gz:244129524: Aug 20 10:05:53.925 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR142.log.gz:243952256: Aug 20 09:36:59.371 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-10-TASK:0x737c2d93e_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR142.log.gz:243952729: Aug 20 09:37:08.558 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR142.log.gz:243952819: Aug 20 09:37:10.108 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR142.log.gz:243957547: Aug 20 09:37:54.838 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-10-TASK:0x737c2d93e_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR136.log.gz:243908215: Aug 20 09:31:14.588 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-44-TASK:0x737c2d8e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR136.log.gz:243910375: Aug 20 09:31:34.490 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR136.log.gz:243910461: Aug 20 09:31:35.888 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-28-TASK:0x737c2d8d3_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_KINZO-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR162.log.gz:244102895: Aug 20 10:01:01.651 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR162.log.gz:244103353: Aug 20 10:01:10.605 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR162.log.gz:244104149: Aug 20 10:01:16.575 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR138.log.gz:243918845: Aug 20 09:33:05.529 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-44-TASK:0x737c2d8e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR138.log.gz:243919885: Aug 20 09:33:25.439 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR138.log.gz:243920013: Aug 20 09:33:26.679 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR138.log.gz:243920103: Aug 20 09:33:28.220 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR138.log.gz:243924629: Aug 20 09:34:00.989 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-44-TASK:0x737c2d8e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR156.log.gz:244057010: Aug 20 09:54:29.448 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-55-TASK:0x737c2d9c2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR156.log.gz:244059770: Aug 20 09:55:17.225 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-56-TASK:0x737c2d9c6_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR156.log.gz:244060530: Aug 20 09:55:24.925 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-55-TASK:0x737c2d9c2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR156.log.gz:244062316: Aug 20 09:55:37.769 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR170.log.gz:244163210: Aug 20 10:11:26.745 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR135.log.gz:243897162: Aug 20 09:30:19.112 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-44-TASK:0x737c2d8e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR135.log.gz:243898849: Aug 20 09:30:39.021 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244018738: Aug 20 09:48:32.546 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-32-TASK:0x737c2d97f_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024414: Aug 20 09:49:26.077 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024415: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024416: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024417: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024418: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024419: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024420: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024421: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024422: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR151.log.gz:244024423: Aug 20 09:49:26.078 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-8-TASK:0x737c2d98e_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR148.log.gz:243997036: Aug 20 09:44:34.317 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-35-TASK:0x737c2d963_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244108094: Aug 20 10:01:58.377 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244108578: Aug 20 10:02:06.075 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244108640: Aug 20 10:02:06.905 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-6-TASK:0x737c2d9ea_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244109040: Aug 20 10:02:12.045 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244113477: Aug 20 10:02:55.097 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244113865: Aug 20 10:03:01.545 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR163.log.gz:244114160: Aug 20 10:03:07.516 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR171.log.gz:244166698: Aug 20 10:12:22.215 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR127.log.gz:243837940: Aug 20 09:21:37.876 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d8a7_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR127.log.gz:243842050: Aug 20 09:22:11.198 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-43-TASK:0x737c2d8ab_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR137.log.gz:243914158: Aug 20 09:32:10.058 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-44-TASK:0x737c2d8e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR137.log.gz:243916750: Aug 20 09:32:29.968 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR137.log.gz:243916842: Aug 20 09:32:31.213 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR137.log.gz:243916933: Aug 20 09:32:32.751 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR161.log.gz:244092847: Aug 20 10:00:04.917 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR161.log.gz:244093404: Aug 20 10:00:15.126 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR161.log.gz:244093755: Aug 20 10:00:21.105 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR121.log.gz:243791000: Aug 20 09:13:23.629 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-19-TASK:0x737c2d841_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR132.log.gz:243873644: Aug 20 09:26:15.718 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d8bd_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR131.log.gz:243866235: Aug 20 09:25:20.229 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d8bd_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR131.log.gz:243868821: Aug 20 09:25:45.519 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-15-TASK:0x737c2d8c9_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR092.log.gz:243582747: Aug 20 08:32:40.365 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-28-TASK:0x737c2d6a2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR150.log.gz:244011013: Aug 20 09:47:27.524 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-22-TASK:0x737c2d973_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR174.log:244189716: Aug 20 10:16:22.425 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-25-TASK:0x737c2da3d_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR105.log.gz:243677228: Aug 20 08:51:43.287 EDT %MIVR-LIB_MEDIA-7-UNK:[RMI TCP Connection(38804)-10.95.12.162] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR169.log.gz:244154364: Aug 20 10:10:31.275 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR117.log.gz:243761124: Aug 20 09:08:27.842 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-9-TASK:0x737c2d7f1_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR133.log.gz:243882033: Aug 20 09:27:45.841 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-28-TASK:0x737c2d8d3_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_KINZO-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR130.log.gz:243860448: Aug 20 09:24:24.760 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d8bd_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR144.log.gz:243968353: Aug 20 09:39:45.788 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-10-TASK:0x737c2d93e_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR167.log.gz:244137881: Aug 20 10:07:44.865 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR167.log.gz:244140088: Aug 20 10:07:56.168 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-51-TASK:0x737c2da17_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR167.log.gz:244141083: Aug 20 10:08:14.646 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-49-TASK:0x737c2da12_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR167.log.gz:244142752: Aug 20 10:08:40.335 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR141.log.gz:243941764: Aug 20 09:36:11.858 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-2-TASK:0x737c2d8e5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR141.log.gz:243942794: Aug 20 09:36:13.088 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR141.log.gz:243942864: Aug 20 09:36:14.639 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR141.log.gz:243943827: Aug 20 09:36:21.908 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-29-TASK:0x737c2d921_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR159.log.gz:244080838: Aug 20 09:58:09.455 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-15-TASK:0x737c2d9dd_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR159.log.gz:244081466: Aug 20 09:58:11.467 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-48-TASK:0x737c2d9d4_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR159.log.gz:244084532: Aug 20 09:58:24.185 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR159.log.gz:244084564: Aug 20 09:58:24.416 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-14-TASK:0x737c2d9e0_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR116.log.gz:243756635: Aug 20 09:08:01.022 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-22-TASK:0x737c2d7ec_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR143.log.gz:243959745: Aug 20 09:38:04.032 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-42-TASK:0x737c2d8f2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR143.log.gz:243960143: Aug 20 09:38:05.578 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR143.log.gz:243963615: Aug 20 09:38:50.318 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-10-TASK:0x737c2d93e_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR143.log.gz:243964982: Aug 20 09:39:01.048 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-47-TASK:0x737c2d8f5_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR095.log.gz:243599764: Aug 20 08:36:12.571 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-50-TASK:0x737c2d6c8_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR094.log.gz:243593976: Aug 20 08:35:11.778 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-51-TASK:0x737c2d6be_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR157.log.gz:244066757: Aug 20 09:56:20.395 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-55-TASK:0x737c2d9c2_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR157.log.gz:244069428: Aug 20 09:56:33.245 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-7-TASK:0x737c2d9c8_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR157.log.gz:244069765: Aug 20 09:56:39.715 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-30-TASK:0x737c2d9d1_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR090.log.gz:243562846: Aug 20 08:30:21.080 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-27-TASK:0x737c2d686_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR166.log.gz:244131699: Aug 20 10:06:23.709 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-49-TASK:0x737c2da12_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR166.log.gz:244133618: Aug 20 10:06:49.395 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-21-TASK:0x737c2d9e1_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR166.log.gz:244135694: Aug 20 10:07:19.176 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-49-TASK:0x737c2da12_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR166.log.gz:244136342: Aug 20 10:07:25.305 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-52-TASK:0x737c2da15_NTER_SUPPORT-TI-v10.02.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_CASINO_SUPPORT-TI-MSG-ADHOC.wav; nested exception is:
/var/log/active/uccx/log/MIVR/Cisco001MIVR122.log.gz:243802569: Aug 20 09:15:35.843 EDT %MIVR-LIB_MEDIA-7-UNK:[MIVR_ENG_TASKS-31-40-TASK:0x737c2d852_LQ_MIG_SUBFLOWS-v1.26.aef] CMTSimplePromptQueue: PROMPT_ERROR_IGNORED: com.cisco.prompt.UnsupportedPromptException: Wrong audio file format : /common/cisco/uccx/Prompts/user/fr_CA/NTER_DETAILLANT-MSG-ADHOC.wav; nested exception is: