I'm having an issue when generating a specific report on UCCX. I tested on version 11.0 and later upgraded to 11.5, but the error is the same. The error is the following:
"Report execution failed. retry running the report and if the condition persists, contact the administrator."
I checked the database status (on data source options of CUIC) and it appears ok. What else can i check for solve the problem?
Many thanks in advance
Solved! Go to Solution.
This problem was resolved? I already have the same problem when i execute three specific reports, below the names:
- Agent All Field Report
- Agent Login Logout Activity Report
- Agent Summary Report
I would like to know if that COP File would solve my problem.