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UCCX Script -Evaluate call in attention queue

pablo.beraldi
Level 1
Level 1

Hi all.

Is it possible to evaluate a call that enters a queue in UCCX, if the agent does not answer it and by Timeout it returns to the queue, but instead of returning to the queue, can it be redirected to another destination at a certain time?
I am using call consult transfer but it doesn't work.

Sample Image:

 

 

2021-08-09 11_22_56-Cisco Unified CCX Editor.png

Thank you