UCCX Script problem

[pciborowski]

Hello Everybody,

I have big problem with one small part of my script in UCCX 8.5 (Std).

I have one String = "aaa,bbb" and I want to split it to two strings first "aaa" and second "bbb"

I set new variable: String one dimension array.

When I add "Set myStringArray = myString.split(",")",

my script has completly dead, I cant debug it, and after some seconds I hear error message.

What is bad with this line of code?

Regards.

[Aaron Harrison]

Your MIVR logs will contain EXCEPTION blocks when the step is executed. These should tell you what the issue is.

It might be a license thing if you have a lower edition of UCCX, or perhaps you need to declare the array before the split step:

String[] myStringArray = new String[2]

Seems odd (you would kind of imagine that the myStringArray pointer would be set to whatever new array is created by the .split, but I think I remember it not working like that).

Aaron

[pciborowski]

Thank you aaronharrison  for quick reply.

I'm still reading documentation and digging in net, and few minuts ago I added:

Do myStringArray = new String[2]

Exactly as you wrote:)

I checked that I can put some data in particular variable in array, as example.

Set myStringArray[0] = "something"

and it works fine, but "split method" doesnt works.

Could you please tell me something about how to get logs and exceptions?

Best Regards.

[pciborowski]

I checked something else (testNumber is int)

Set testNumber = myString.length()

It's not works, script is dead like before.

Regards.

[Aaron Harrison]

Check the logs then. Install RTMT from Applications/Plugins in the web interface, and then use 'trace and log central' to retrieve the logs for the UCCX engine.

Post up the relevant portion if you don't understand them.

[Anthony Holloway · Accepted solution]

My guess: You're running UCCX Standard, which does not allow the use of Java methods.

Example:

     This is ok in Standard:

          my_date.year

     This is NOT ok in Standard:

          my_date.getYear()