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uccx scripting-holidays

G3261
Level 4
Level 4

I am using Cisco Finesse (UCCX 10.6). I have question regarding statutory holidays in scripting...how can I have afterhours message play if there is a holiday? My script already configured to check the time/day of the week and it does play after hours message during the weekends. Thank you in advance for your suggestions.

 

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

You can find examples of holiday checks on the script repository:

Cisco Contact Center Express Script Repository [Cisco ...

 

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1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

You can find examples of holiday checks on the script repository:

Cisco Contact Center Express Script Repository [Cisco ...