09-05-2015 11:25 AM - edited 03-14-2019 03:11 PM
I am using Cisco Finesse (UCCX 10.6). I have question regarding statutory holidays in scripting...how can I have afterhours message play if there is a holiday? My script already configured to check the time/day of the week and it does play after hours message during the weekends. Thank you in advance for your suggestions.
Solved! Go to Solution.
09-05-2015 12:14 PM
You can find examples of holiday checks on the script repository:
Cisco Contact Center Express Script Repository [Cisco ...
09-05-2015 12:14 PM
You can find examples of holiday checks on the script repository:
Cisco Contact Center Express Script Repository [Cisco ...
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide