UCCX Subscriber Rebuild CA Certificate

[vishaljhaveri800]

Hello - We are using uccx 11.6 and recently I had to rebuild the crashed UCCX Subscriber node, our old subscriber had a CA Certificate installed on it. It has the same hostname & domain as before. Can I reuse the same certificate for new built node or do I have get new CA Cert? 

[Anthony Holloway · Accepted solution]

I don't know for sure, but based on past experiences, I would guess not. The reason being, the server needs to have a CSR created before you can import a server certificate, and if you click generate CSR, the private key will not match the cert you import. My guess is, you'll need to do it again.

Did you not recover from a DRS backup file?

[vishaljhaveri800]

thanks Anthony. I figured it wouldn't work, wanted to get second opinion. we had multiple issues - backup files were corrupted, any attempt to restore would fail. old sub was build using old vm template version 8 which limited IVR ports to 100. So ended building new one from scratch.

[Anthony Holloway]

That does sound like a bad time, sorry to hear it. Good luck.