05-22-2009 11:27 PM - edited 03-14-2019 04:07 AM
Hi,
I have a customer who requires a contact center to work with CCM 7.0(2). CCM is synchronised with their AD and AD is used to authenticate user logins to CCMUser etc.
They would like to use single sign on where after logging onto the Windows domain upon starting their PC they do not have to enter any more usernames/passwords to access applications.
I do not believe that this is supported by UCCX but would like to know if there any plans to implement this in future versions or whether it can be achieved using a third party add on.
Failing that are there any other contact center products that support single sign on?
05-28-2009 08:50 AM
Hi,
Until Version 5.x thsi feature is not possible.
11-16-2009 11:18 PM
Hi,
Any update on this since the last post?
Thanks!
-JT-
11-17-2009 08:49 AM
There are no plans from Cisco of supporting this AFAIK. There are enterprise SSO products that can achieve this. Novell Identity Manager and related tools is one example I believe.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide