Hi,On what ICM Component, should I installed ICM Service Release. Is it necessory to install SR on all the ICM components ?In my scenario ICM Rogger, AW/HDS, PG for CUCM are present.Thanks,Manish
UCCX 7.0.1 SR4 - single serverIn the datastore control centre I get this error under the historical, repository and agent data stores"**Publisher is DOWN,error occurred while performing operation. Please check if the Microsoft SQL Server and SQL Serv...
We have a server that is down and the IPCC ports are not failing over to the subscriber. I am not able to login into the appadmin to verify the server is listed as CTI provider. Is there anyway to login with the publisher down?...IPCC 4.0 .Thanks,J...
hi,during the installation of ipccx (HA deployment) i found difficulty in adding the cluster and making the trigger. on start it gave me the error of jtapi resync.when i tried to resync it it gave me error (jtapiresyncerror1.jpeg).so i tried to resyn...
Hi All,I am seeing a red x next to CRS Administration suner the control center for my primary IPCC Experess server. I am running 5.0(2). Has anyone seen this before? CRS is still working but I can not get to the log in page for CRS.Thanks
We have an IPCCE system with side A and B Router,Logger,PG,HDS,DC,CVP geographically separated; The question is, if one building gets blown away, does the other side continue to work? That was how it was designed but does anyone have any experience ...
Hi,I have installed ICM Rogger on one Server and AW and HDS on another server, the database of both the component are not syncronized .Please suggest , how to do the syncronization.ICMDBA may play a role here how, any document.Appreciate your feedba...
HiI have a question.i'm using Script Editor .I don't know how call a external number from an ICM Script.I have ccm 4.3.1, ICM 7.1.5anyone can help me ????thank you very muchFabio
Recently a customer ordered one upgade from IPCCX4.X to 7.0.Pre-sales ordered CCX-70-UPG from 3.X,4.X,5.X,6.X or 7.0 to 7.0Customer needs to keep as much as data as possible. To do so we need to go from 4.0(4) to 4.0(5) is this taken in account in th...
I am running CCX 7 enhanced with CucM 7.1.3 I have SR4 loaded on CCX. My PC's are running XP SP3. Incoming calls are delivered correctly to the agents. Intermittently, when I hang the call up - CAD hangs. The call is terminated on the agent cont...
Good Day..Here we have a scenario that is, a customer upgraded from CUCM4.2 and IPCC4 to CUCM7.0 and CCX7.0, in the old deployment, he used codec G.729 on IPCC and for sure for the voice prompts, and it used to work fine, now, after the upgrade, and ...
could some one confirm what I am doing is corret, I am trying to insert a value into a database from a variable.so i have1) created the SQL database2) added a column called Number (type = string)3) created the DSN4) added a DB read5) can sucessfully ...
HelloI have IPCC premium.I can write variable from script to table of SQL server.I need to activate a application immediately after i was write a variable.How can i activate a appplication with this variable.For axample:I need to activate "Notepade 1...
