09-19-2015 05:57 AM - edited 03-14-2019 03:14 PM
After completing a 10.5.2 CM and UCCX 10.6 install I keep trying to run through the configuration wizard and getting stuck when I get to this page. Can someone help me troubleshoot why it is failing here?
I don't know what to try next. Has someone ran into this that can assist? I attached an image of the screen that I keep getting stuck at. Something is causing this field to be blank even though all other configurations seemed to be right. Anyone know where I can look for my mistake.
Solved! Go to Solution.
09-19-2015 07:21 AM
Do you have any end users defined in your CUCM? Was your AXL integration correct, meaning you defined proper application user with role of AXL API?
09-19-2015 07:21 AM
Do you have any end users defined in your CUCM? Was your AXL integration correct, meaning you defined proper application user with role of AXL API?
09-19-2015 09:06 AM
I checked the users in CUCM and they had the proper roles and I even tried created a new user with that role with no luck. It is very strange.
EDIT:
After I said that I went back and checked the users that I created and I realized that I accidentally created them under Application Users by mistake. I knew that I had to have made a simple mistake. Thanks for your help!
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