We recently upgraded to UCCX 10.5. I have been experimenting with Unified Intelligence Center to generate reports from the call center environment. The reports seem to generate fine, except that the columns for the report data have no headers, so you don't know what the data represents. Is there a trick to getting those headers to show?
I've been working with TAC on this issue and we actually just tested that. I have Firefox 31.3.0 as my primary browser and that is what I was using when the headers don't display. I did try running the reports in IE 10 and they displayed the headers correctly. However, on the report generation page the "Relative Date Range" drop-down did not work. I then put IE10 in compatibility mode and everything seemed to work correctly. I'm waiting to hear back from TAC if there are any currently known minimum/maximum browser versions for reporting.