Solved: Re: Upgrade UCCX 10.6.(1) SU1 to SU3 - Cisco Community

1058

Views

0

Helpful

1

Replies

I'm looking to do a minor upgrade from 10.6.(1) SU1 to 10.6.(1) SU3. Does this require the CAD to be upgraded on the desktops?

1 Accepted Solution

Accepted Solutions

Looks like SU1 is CAD 1057, and SU3 is CAD 2011. So, yes!

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat10_6_1_su1.html#Unified_CCX_and_IP_IVR

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat10_6_1_su3.html#Unified_CCX_and_IP_IVR

View solution in original post

1 Reply 1

Looks like SU1 is CAD 1057, and SU3 is CAD 2011. So, yes!

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat10_6_1_su1.html#Unified_CCX_and_IP_IVR

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat10_6_1_su3.html#Unified_CCX_and_IP_IVR

Learn, share, save

Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.

New here? Get started with these tips. How to use Community New member guide

Log in to Community