11-15-2022 06:54 AM
Hi,
I am working on Finesse notification subscription on UCCX 11.6 sandbox.
I am able to fetch the events using BOSH but I want a web socket connection.
Finesse supports both Web socket and Bosh and web socket is the default way of connection, but I cannot subscribe to events through web socket.
I have tried both endpoints:
wss://hq-uccx.abc.inc:7443/ws
ws://hq-uccx.abc.inc:7071/ws
But none of these seem to work.
What I am doing wrong?
Please help.
01-04-2023 11:35 AM
Are you using finesse.EventTunnel, as mentioned in the samples in the document that you posted, or are you using a third-party javascript library? Please include more details about your implementation, like the javascript library used, code snippets, etc.
regards,
Renjith.
01-04-2023 09:32 PM
Hi @realexan,
I was using strophe.js. I couldn't find support for websockets in ucce 11.6 SO i settled with BOSH. It's working as expected.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: