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webview report problem

Hello I need help, When I open report from Webview Iget this message.

There was an error running your report.Please try againd and contact your webview administrator for further information.

Error Message:ICMDW Erroropenreport():LibraryExport Failed- arg_path:C\icm\om\aw\custom\agentteam\ppb050.pbl arg_report:peragt26_day_consolidated

can anyone help me?

Thanks.

4 Replies 4

Gajanan Pande
Cisco Employee
Cisco Employee

Santiago,

There are several internal bugs ( bug details publically invisible ) matching the symptom. The best approach would be to open a TAC case for precise troubleshooting.

CSCso04595

CSCsk52602

GP.

Pls rate helpful posts !!

Thanks all for your reply, The problem is resolve when I reload the server HDS/AW/webview .

Best Regards.

Dass Prakash R
Level 1
Level 1

are you facing the errors for all the reports or for speific type of reports? Please elaborate your issue

Gergely Szabo
VIP Alumni
VIP Alumni

Santiago,

does the pbl file name sound familiar to you, I mean, did you try to modify it?

G.

Sent from Cisco Technical Support iPad App